Leveraging time tested methodologies & best practices.

Building on the lessons learned during the past seven years in the behavioral health consulting field, Health Access Consulting & Training was established to develop training to help admissions / intake personnel enhance your customers’ experiences, build stronger customer relationships and improve call conversion rates.

We help your staff "Make a Difference"

Health Access Consulting & Training (Health-ACT.com) has collaborated with CRK Interactive, a leading provider of training, to create comprehensive customer relationship training designed specifically for the treatment center industry.

• Time tested training content
• Adapted to the attributes of the industry
• Customer (family, referent & patient) focused
• Process driven
• Designed & presented for admissions / intake staff

 "You Make a Difference" training